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ReverbNation Privacy Policy

Revised as of November 19, 2014

Welcome to the website ReverbNation.com (the "Site") and related platforms, products, and services available on or from the Site (the "Services") are owned and operated by eMinor Incorporated d/b/a ReverbNation (together with its affiliates, successors, and assigns hereinafter referred to as "our", "we", "us", or "ReverbNation").

The Site is a music-oriented content and information website that connects musical artists with venues, festivals, brands, publishers, labels, and fans. Registered users may post music, sound recordings, musical works, compositions, videos, photographs, pictures, graphics, names, likeness, images, biographical information, and other information or materials owned and/or created by them and can view each other's profiles ("Profiles"), communicate with each other, share photos, post comments, and describe their interests. Registered users can change their Profile information at any time and can control how other users and the Site communicates with them.

ReverbNation cares about online privacy and wants you to know how we collect, use and share and protect information about you and the choices you have regarding our use of your information. If you have any questions concerning this Privacy Policy, please email us at privacy@reverbnation.com. We may change or add to this Privacy Policy from time-to-time, so we encourage you to review it periodically.

SCOPE

This Privacy Policy applies to the collection of personal information from users of the Services, including any updated and new products or services that may be offered in the future by ReverbNation. It relates to information we collect from you, including personally identifying information (also referred to as "PII") and information that does not identify you personally. PII may include, for example, some or all of the following: your name, mailing address, email address, telephone number, mobile phone number, passwords, credit/debit card information, user name and password, and demographic information.

YOUR CONSENT TO THIS PRIVACY POLICY

This Privacy Policy is incorporated into and subject to our General Terms and Conditions that apply to use of this Site. By using the Services and this Site, you consent to our General Terms and Conditions and Privacy Policy, including our use and disclosure of your personal information as stated in this Privacy Policy, whether or not you register with the Site.

INFORMATION COLLECTED AND USED BY REVERBNATION 

When users register with the Site, ReverbNation collects user submitted personal information such as name, mailing address, email address, telephone number and age. ReverbNation uses that information to authenticate users and to send notifications to users relating to, without limitation, the Services and other opportunities.

As is standard practice on many corporate websites, ReverbNation also logs non-personally-identifiable information, including IP address, profile information, aggregate user data, and browser type, from the Site. This data is used to improve the website services, to analyze trends, to administer the Site, to track users' movements around the Site and to gather demographic information about our user base as a whole. ReverbNation will not use the information collected to market directly to that person. This non-personally-identifiable information may be shared with third-parties to provide more relevant services and advertisements to users. User IP addresses are recorded for security and monitoring purposes.

In addition, ReverbNation uses pixel tags - tiny graphic images - to tell us what parts of the Site have been visited or to measure the effectiveness of searches customers perform on the Site. Pixel tags also enable us to send email messages in a format that customers can read. And they tell us whether emails have been opened to assure that we are only sending messages that are of interest to our users.

User Profile information, including users’ pictures and names, is displayed to people in order to facilitate user interaction in the ReverbNation social networking community.

ReverbNation may also use a user’s email address to send updates, a newsletter or news regarding the Services. ReverbNation may send email messages which use a "click-through URL" linked to content on the Site. When a user clicks one of these URLs, they pass through our web server before arriving at the destination web page. ReverbNation tracks this click-through data to help determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

From time to time, ReverbNation or a partner may sponsor an opportunity, promotion, or contest through the Site. Users may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. ReverbNation may transfer personal information to certain advertising partners that you have explicitly requested to receive information from. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply.

ReverbNation may also collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service. ReverbNation also collects information regarding customer activities on our Site, and on related websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.

In cases where you use a mobile device to access our sites or use or applications, we may receive information about the location of your device. We may use this information to develop, deliver, and improve our products, services, and other offerings.

We use the information that we collect to develop, deliver, and improve our products, services, and other offerings.

USE OF COOKIES

ReverbNation uses cookies to store users' preferences and to record session information, for purposes including: (i) ensuring that visitors are not repeatedly offered the same advertisements, to customize newsletter, advertising, and Web page content based on browser type and user profile information; (ii) to help track usage to help us understand which parts of our website are most popular, where our visitors are going, and how much time they spend there; (iii) to make usage of our website even more rewarding as well as to study the effectiveness of our customer communications, and (iv) to customize each visitor's experience and provide greater convenience. 

The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, which we may share with a data provider solely in hashed, non-human readable form. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set -- each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences -- however, you must enable cookies from ReverbNation in order to use most functions on the Site. Please note that ReverbNation may allow third party advertisers that are presenting advertisements on some of our pages to set and access their cookies on your computer. Among other things, these third parties may use cookies, pixel tags and other technologies to enable such third parties to record which ads your browser has loaded and which pages you may have been viewing when the ads were delivered or accessed. Advertisers' use of cookies is subject to their own privacy policies, not the ReverbNation Privacy Policy.

DO-NOT-TRACK

Our Site does not respond to "do-not-track" settings in users' web browsers at this time. However, there are various ways to opt out of interest-based advertising, such as TRUSTe’s Ad Choices, the Network Advertising Initiative’s Consumer Opt-Out Page, or you can also visit Google's Ad Settings to manage the ads Google serves.

LINKS

This Site contains links to third party websites. ReverbNation is not responsible for the privacy policies and/or practices on other sites. When linking to another site, a user should read the privacy policy stated on that site. Our privacy policy only governs information collected on the Site.

CHAT, PROFILES, MESSAGE BOARDS AND PUBLIC FORUMS

Please be aware that whenever you voluntarily post public information to Chat Rooms, Profiles, Message Boards or any other Public Forum, that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications. We are not responsible for the personally information you choose to submit and make publicly available on the Site. Please think before you post any personal information online.

USING SOCIAL FEATURES OF OUR APPLICATIONS

Our social features promote and facilitate interaction among our application users, such as by allowing our users to promote a show or band. In order to protect the application users’ privacy, we will only show you this information if they previously opted in to use the same social feature you are using.

When you use any ReverbNation application, or feature at a site not controlled by ReverbNation, such as a social networking site ("SNS") like Facebook, that site may allow ReverbNation to access to certain information about you. You may also be required to read and accept the SNS’s terms of service and privacy policy. By accessing a ReverbNation application through a SNS, you are authorizing ReverbNation to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the SNS could provide to ReverbNation through the SNS.

The information you allow ReverbNation to access varies by application and SNS, and it is affected by the privacy settings you and your friends establish at the SNS. You can find out more about these settings at the SNS where you access our applications.

If you choose (opt in) to use one of our social features, you may be asked to log into a SNS, such as Facebook, through our application. The SNS may provide ReverbNation with the following information:

  • Your SNS user ID.
  • Your profile picture or its URL (if available).
  • The user IDs and profile pictures of the people you are connected to on the SNS, such as your Facebook friends.
  • Contact information (such as your name and email address).
  • Demographic information (such as your gender and your date of birth).
  • Your physical location and that of your access devices.
  • Other information you provided to the SNS, such as occupation, interests, hobbies, music preferences, biographical information, and potentially any and all information that you agreed the SNS or other party could provide to us when you use our applications.

We link this data to a user ID that ReverbNation assigns to you. When a SNS sends us the user IDs and profile pictures of your friends, we check to see which of your friends also have chosen to use the same ReverbNation social feature you selected. If your friends have not chosen to use our social features, we do not retain their user IDs or other information about them. If your friends have opted in to use the same social feature you selected, then we link that information to you so that you can enjoy ReverbNation’s social features with those friends. We will update the list of friends linked to your user ID each time you log back into our social feature.

While using a ReverbNation social feature, you may be able to see your friends’ profile pictures and their most recent use of the feature. Similarly, when your friends are using the feature, they may be able to see your profile picture and your most recent use of the feature. You may be able to invite your friends to join you in a social feature, such as by posting a message to your Facebook wall. You are never required to use ReverbNation’s social features in order to use our applications.

CORRECTING/UPDATING OR REMOVING INFORMATION

ReverbNation registered users may modify or remove any of the personal information contained in their Profile at any time by logging into their account and accessing features such as Edit Profile and Account Info.

To manage the information ReverbNation receives about you from a SNS when you access one of our applications through the SNS, you will need to follow the instructions at that site for updating your information and changing your privacy settings at that SNS’s site. Once ReverbNation receives your information from an SNS, that information is stored and used by ReverbNation in accordance with this Privacy Policy, and you may access and update that information as described in the above paragraph.

EMAIL CHOICE / OPT OUT

Users who no longer wish to receive promotional messages or updates may choose not to by opting-out. To opt-out, simply log-in to your user Account, and click the appropriate box to disable the notification emails you no longer wish to receive. All notification emails and ReverbNation newsletters also include the above instructions for opting-out of those communications in the future. Note that users who have opted-out of promotional messages or updates may still receive email messages from ReverbNation where necessary to provide a service you have requested or where necessary to inform you of critical information relating to your use of the Site.

THIRD PARTY ADVERTISING

ReverbNation or one of our web-advertising partners may deliver ads appearing on ReverbNation to users of our Site. Our web-advertising partners may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers only the use of cookies by ReverbNation and does not cover the use of cookies by any third party advertisers. Please be aware, however, that to the extent Google may deliver ads to our website it uses the DART cookie. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. 

SECURITY

ReverbNation user accounts are secured by user-created passwords. ReverbNation takes precautions to ensure that account information is kept private. ReverbNation uses reasonable measures such as encryption to protect private information that is stored within our database against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction, and we restrict access to such private information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Among these measures, when you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer (SSL) technology, which creates an encrypted connection between you and our systems. Once we collect your credit card or debit card information, it is stored encrypted on restricted-access computers that are not directly accessible via the Internet. Please note that no method of electronic transmission or storage is 100% secure, however, and ReverbNation cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. Users are urged to also take precautions to protect their personal data by changing passwords often using a combination of letters and numbers, and using a secure web browser. For any additional information about the security measures ReverbNation uses on the Site, please contact us at privacy@reverbnation.com.

SHARING AND DISCLOSURE OF INFORMATION REVERBNATION COLLECTS

Except as otherwise described in this Privacy Policy, ReverbNation will not disclose personal information to any third party unless it believes that disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by ReverbNation, whether or not a response is required by applicable law; (2) to enforce the General Terms and Conditions or to protect our rights; or (3) to protect the safety of members of the public and users of the Services. ReverbNation reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of ReverbNation or substantially all of its assets to that successor in interest. ReverbNation takes your privacy very seriously. ReverbNation does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared internally within ReverbNation. There are also times when ReverbNation may make certain personal information about you available to companies that ReverbNation has a strategic relationship with or that perform work for ReverbNation to provide products and services to you on our behalf. For example, these companies may help us process information, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with ReverbNation’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Site.

We may also share information about you with your SNS contacts when you and they use the same social features of our applications.

PRIVACY OF CHILDREN

This Site and our Services are oriented toward a general audience and intended for adults only. We do not knowingly collect personally identifiable information from those under the age of thirteen (13). If you believe that we have inadvertently collected personally identifiable information from a person under thirteen (13), please contact us so that we can investigate and take any necessary remedial measures.

INTERNATIONAL USERS

ReverbNation is a website operated from the United States by a company headquartered in the United States. If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States and governed by applicable U.S. laws and regulations and this Privacy Policy. By using the site, you consent to this transfer and the processing of your data (personal or otherwise) in accordance with U.S. laws and regulations and this Privacy Policy. The applicable laws in the United States regarding the processing of data (personal or otherwise) may be less stringent than the laws in your country.

YOUR CALIFORNIA PRIVACY RIGHTS

California law permits certain users of our site who are California residents to request certain information regarding disclosure of personal information to third parties for such third parties' direct marketing purposes during the past year. You may make such a request by writing to us at:

  • ReverbNation
  • Attn: Legal Department - Privacy
  • P.O. Box 2086
    Durham, NC 27702

You may also email us at: privacy@reverbnation.com

Please include the full name and contact information for your ReverbNation account in your request, and include the statement "Your California Privacy Rights" in the subject field of your letter or email. Please allow thirty (30) days for a response.

CHANGES IN OUR PRIVACY POLICY

From time to time ReverbNation may make changes to our Privacy Policy. The most recent version of the Privacy Policy will be posted on our Site, with the "Revised Date" posted at the top of the Policy. If we make any material changes to our Privacy Policy or how we handle your personal information, you will know because the Revised Date of the Privacy Policy will change. If we make a significant or material change in the way we use your PII, we will post a more prominent notice (including, for certain services, email notification of privacy policy changes where possible) in advance of any such change for thirty (30) days where feasible. A user is bound by any minor changes to the Privacy Policy when she or he uses the Site after those changes have been posted.

CONTACTING THE WEB SITE

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: privacy@reverbnation.com. Physical inquiries can be sent to the following address: 

  • ReverbNation
  • Attn: Legal Department - Privacy
  • P.O. Box 2086
    Durham, NC 27702

DISPUTES

Any disputes regarding this Privacy Policy are subject to our General Terms and Conditions and will be governed by the laws of the State of North Carolina, applicable to agreements made and performed there.

© 2014 eMinor Incorporated. All rights reserved.