Frequently Asked Questions
Whose store is this?
This is the artists store, they have set it up using their ReverbNation account, and ReverbNation's e-commerce partner is Audiolife.
Who am I buying from?
You are buying directly from the artist. Since ReverbNation's partner, Audiolife, is processing the transaction, Audiolife will show up on your credit card bill.
Is this transaction secure?
Absolutely. Verisign, the leader in credit card security, is securing every transaction.
What payment options does this store accept?
We accept Visa and MasterCard.
How are shipping costs calculated?
Costs vary based on shipping location, the weight of the items in your order and the shipping method chosen. We ship via UPS and USPS for CD's and merchandise. To determine the cost of shipping, simply add the items you wish to order to your cart and proceed to the second page of the shipping step. In this step, you will see how much it will cost you to ship with all available shipping methods without having to place an order. Custom fees and additional fees may apply for international shipments. Please contact your local customs office for more information.
Does this store offer expedited delivery?
Yes. You can specify the speed and type of delivery they prefer, from next day air to standard/ground shipment.
How long will my order take to arrive?
Merchandise is typically manufactured and shipped within 2-4 business days from the time an order is placed. On demand CDs are typically 3-5 business days production time. Transit times vary depending on your shipping choice at the time of purchase.
What is I don't like my item or need to return it.
If there is a problem with your order please contact firstname.lastname@example.org
What if I have more questions about this store.
If you still want to know more about this store contact ReverbNation at email@example.com